Terms & Conditions

Effective Date: May 21, 2025

Welcome to The Sliding Door Repair Company. By using our website, booking services, or communicating with our team via phone, email, or text message, you agree to the following Terms & Conditions. These terms are designed to protect you as a customer and to clarify how we deliver our services. Please review them carefully.

1. Company Information

The Sliding Door Repair Company
27324 Camino Capistrano #111,
Laguna Niguel, CA 92677
Email: info@sdrcca.com
Phone: 1 (949) 749-5821
Website: https://www.slidingdoorrepaircompany.com

2. Services Provided

We specialize in sliding door repair, maintenance, replacement, and related services. All services are subject to availability and final confirmation. We reserve the right to refuse service in cases involving safety concerns, property access restrictions, or other valid reasons.

3. Scheduling & Cancellations

Appointments may be scheduled through our website, by phone, or via email. While we do our best to arrive on time, delays may occur due to traffic, weather, or unforeseen conditions. If you need to reschedule or cancel your appointment, we kindly ask for at least 24 hours’ notice.

4. Payments

Unless otherwise agreed upon, payment is due upon completion of service. We accept cash, debit, credit cards, and other approved payment methods. A service call fee may be charged and will be communicated before your appointment is confirmed.

5. Warranty

We offer a limited warranty on both labor and parts installed by our technicians. Warranty details, including coverage periods and exclusions, will be shared at the time of service. Please note: warranty coverage does not apply to damages caused by misuse, unauthorized alterations, or external factors.

6. Use of Website

All content on our website, including text, logos, service descriptions, and images, is the intellectual property of The Sliding Door Repair Company and may not be reproduced without prior written consent.

7. Messaging Terms & Conditions

By submitting your contact information to us via our website or phone, you consent to receive informational messages from The Sliding Door Repair Company. These may include:

  • Appointment reminders

  • Service confirmations and updates

  • Review requests and satisfaction surveys

  • Occasional promotional offers (if opted in)

Message frequency may vary based on your interaction with us.
Message and data rates may apply.

To opt out, you may reply at any time with: STOP, CANCEL, or UNSUBSCRIBE.
For support, reply HELP or contact us directly at info@sdrcca.com.

8. Privacy and Data Usage

We collect personal information only for the purpose of delivering our services efficiently. This includes contact details, appointment information, and optional customer feedback. We do not share or sell your information with third parties for marketing purposes.
Please read our full Privacy Policy for more information.

9. Liability

While we take every precaution to perform work safely and accurately, The Sliding Door Repair Company is not responsible for any incidental, indirect, or consequential damages. Our total liability shall not exceed the amount paid for the specific service provided.

10. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with a new effective date. Continued use of our services constitutes acceptance of any revisions.

11. Contact Us

If you have questions about these Terms & Conditions, please contact us:

The Sliding Door Repair Company
Email: info@sdrcca.com
Phone: 1 (949) 749-5821