Privacy Policy

Effective Date: May 21, 2025
Thank you for visiting The Sliding Door Repair Company. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy outlines how your data is handled when you interact with our website at https://www.slidingdoorrepaircompany.com.

1. Who We Are

The Sliding Door Repair Company specializes in sliding door repair, replacement, and maintenance services. This Privacy Policy applies to all users of our website and customers of our services.

2. Data We Collect

We may collect and process the following types of personal information:

  • Name, email address, and phone number (when you submit a form or contact us)

  • IP address, browser type, and device information (via cookies and analytics tools)

  • Any information you provide via comments, uploads, or customer service inquiries

  • Metadata associated with uploaded media (e.g., embedded location data)

3. How We Use Your Information

We use your information to:

  • Respond to your service requests and inquiries

  • Improve website performance and user experience

  • Communicate with you about appointments, services, and updates

  • Send transactional or promotional messages, if you’ve opted in

We do not share your personal information with third parties for marketing purposes.

4. Communications & Opt-Out Instructions

We may send text messages or emails related to your service, including appointment reminders, confirmations, and updates. Occasionally, we may send special offers or promotional updates if you have opted in.

To stop receiving messages, you may opt out at any time by replying with:
STOP, CANCEL, or UNSUBSCRIBE.
You may also contact us directly to update your communication preferences.

5. Cookies & Tracking

Our website uses cookies to improve usability and gather analytics. You may encounter cookies when:

  • Leaving a comment (to save your name/email for future use)

  • Logging in or accessing protected areas

  • Interacting with embedded content (e.g., videos or maps)

You can manage cookie preferences through your browser settings.

6. Embedded Content from Other Websites

Some pages may include embedded content (e.g., YouTube videos, Google Maps). These external websites may collect data, use cookies, and track your interactions. We encourage you to review their respective privacy policies for more information.

7. Data Sharing

We do not sell or share your personal information with marketing companies or unrelated third parties.
Data may be shared with service providers or law enforcement only when legally required or necessary to provide our services (e.g., for spam prevention or IT support).

8. Data Retention

  • Comments and associated metadata are retained indefinitely for moderation and continuity.

  • Customer profiles and service records are stored securely for service and warranty purposes.

  • Users may request access to, or deletion of, their personal data at any time by contacting us.

9. Your Rights

You have the right to:

  • Request an export of the personal data we hold about you

  • Request corrections or deletions of your data (unless retention is required by law)

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please email us at info@sdrcca.com.

10. Data Security

We implement reasonable technical and administrative safeguards to protect your data from unauthorized access, misuse, or loss.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our site constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions or requests regarding your personal data, please contact:

The Sliding Door Repair Company
Website: https://www.slidingdoorrepaircompany.com
Email: info@sdrcca.com
Phone: 1 (949) 889-2662